Refund / Cancellation

All orders that have been placed specifically for a customer or ‘specially made to order’ can only be cancelled within 48 hours of the order being processed by us. Cancellation will not be accepted once goods have been reserved, stored, cut or dispatched by ourselves, or by our suppliers. We will refund your payment in the same way as you have paid, this will happen within 3 days after we have emailed you to accept your refund.

A cancellation fee of £49 per item will be deducted from your refund to cover administration costs incurred by us.